Privacy policy

This Privacy Policy is effective September 5, 2022

SECTION 1 - OVERVIEW
Thank you for visiting marmiswim.com, owned and operated by marmiswim (referred to as “marmiswim,” “us,” “our,” “we”). We are committed to respecting privacy rights and concerns and have established and implemented this Privacy Policy to inform users of our website and our customers, of what personal information we collect, and how we use, share, and protect such information. If you have any questions regarding this information or our privacy practices, please see the section entitled Contact Us at the end of this Privacy Policy.

SECTION 2 - AGREEMENT TO THE TERMS
If you do not agree with the terms of this Privacy Policy or our Terms of Use, then you should immediately discontinue use of the marmiswim website (the “Site”) and/or our services without providing us any personally identifiable information.

SECTION 3 - EFFECTIVE DATE AND CHANGES TO THE POLICY
This Privacy Policy is effective as of the date above and will remain in effect until a new policy supersedes it. We may choose to update this Privacy Policy at our discretion, so you should check this page periodically as the terms may change from time-to-time. The most recent version of the Policy will be reflected by the “Effective” date noted at the top of the page. In the event of a material change to this Privacy Policy, we will provide a conspicuous message either through the Site or via an email address associated with your account informing you of the change. Your affirmative consent or continued use of the Site and/or our services will constitute your acknowledgment of this Policy in its current version and your understanding of the terms of this Policy

SECTION 4 - THE INFORMATION WE COLLECT
We collect the following categories of personal information directly from you, as you visit our website, reach out to us, create an account with us, or place an order with us:

• Personal details: Such as your name and surname, email address, phone number, shipping address, company name (if applicable).
• Account information: Such as your order history, wishlist, birthday, preferences, and any other information you provide to us when you complete the registration form, in addition to personal details.
• Log information: Such as your IP address, geolocation, webpages accessed, information requested along with the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), browser version, operating system.
• Marketing information: Such as your marketing preferences, the level of engagement our emails receive, such as the delivery rates, open rates and click through rates which our emails achieve.
• Billing information: Such as credit, debit, or other payment card information, billing name, billing address.
• Communications you send us: Such as survey responses, correspondence, any other information you provide to us.
• Visual information: Such as photographs and videos from social media platforms and/or submitted directly.

SECTION 5 - HOW WE USE YOUR PERSONAL INFORMATION
We use your information for the following purposes:

• Perform transactions (e.g. to process any orders which you place through the Website (including delivering to you any products which you've ordered through the Website and providing you with an order confirmation email and an order dispatch email); to take payment and to provide you with any refunds; to issue you with an e-receipt)
• to provide you with any customer support and handle any cancellation or refund requests;
• to ensure that content from the Website is presented in the most effective manner for you and for your computer; make our website more intuitive and easier to use and conduct research regarding opinion of customer services.
• to meet any legal or regulatory obligations which we have

SECTION 6 - LEGAL BASIS FOR PROCESSING YOUR DATA
We process your personal data either on the basis of your consent, where this has been given unambiguously, or on the basis that it is necessary for the performance of a contract between you and us (if you would like to purchase a product from the Website or in store), or on the basis that it is necessary for the purposes of the legitimate interests pursued by us in operating and making available the Website.

SECTION 7 - HOW WE SHARE YOUR PERSONAL DATA
We may share personal information, for the purposes outlined above, with the following categories of recipients:

• Service providers: We share personal information with service providers, acting as data processors, to enable such parties to perform functions on our behalf and under our instructions in order to carry out the purposes identified above (e.g., information technology services, information storage, payment processing, fraud detection, marketing management and communications, customer service functions, statistical analysis). We require such parties by contract to provide reasonable security for personal information and to use and process such personal information only on our behalf, and in compliance with applicable law. A limited number of service providers will act as data controllers (e.g., fraud detection, statistical analysis) and will be contractually obligated to comply with applicable data protection laws, rules, and regulations.
• Financial institutions: We share personal information with financial institutions in connection with payment and other transactions.
• Site visitors, such as when your profile name is chosen for display as part of the social media news feed on the Site;
• Mandatory disclosures and legal rights: We may share personal information in order to comply with any subpoena, court order or other legal process, or other governmental request. We also share personal information to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims or prevent fraud.

If you have questions about the parties with which we share personal information, please contact us as specified below.

SECTION 8 - YOUR PRIVACY CHOICES
At checkout and upon first arriving to the site you will have the option to receive marketing communications from us, by ticking a box indicating that you would like to receive such communications during checkout or at any time while browsing the site by entering your email address into our newsletter sign-up form.  You may sign-up for our e-newsletter on our website or opt-in to receive news, offers, or updates on out-of-stock items.
You have control regarding our use of your personal information for direct marketing.  If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed, or receive any other marketing communication, you can choose to not receive such communications at any time.  Please follow the unsubscribe link in the relevant communication (e.g., ticking a box to opt-out, clicking “unsubscribe” in email from us) or contact us as detailed below.

SECTION 9 - THIRD PARTY LINKS AND ADVERTISING 
third party links
This website contains links and references to other websites (e.g., social media buttons) administered by unaffiliated third parties.  This Privacy Policy does not apply to such third party websites. When you click a link to visit a third party website, you will be subject to that website's privacy practices. The inclusion of a link on our website does not imply endorsement of the linked site or service by us or by our affiliates. We encourage you to familiarize yourself with the privacy and security practices of any linked third party websites before providing any personal information on those websites.  
third party advertising
We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use our website and other websites or online services.  You may receive advertisements based on information relating to your access to and use of our website and other websites or online services on any of your devices, as well as on information received from third parties.  These companies place or recognize a unique cookie on your browser (including through the use of pixel tags). They also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.

SECTION 10 - CONTACT INFORMATION
Questions regarding the Privacy Policy should be sent to us at privacy@marmiswim.com